Terms and conditions

Terms and Conditions

3.2. Paid Membership.

Paid membership is an account type available on demand, subscribing to paid membership you are bound with the account terms specified in account section 3.1 and its subsections of these Terms

3.2.1. Membership Fee.

Subscribing to our paid membership, you agree to pay the specified membership fee at the designated intervals (e.g., monthly, annually).

3.2.2. Automatic Renewal.

Your membership will automatically renew at the end of each billing cycle unless you cancel it before the renewal date.

3.2.3. Cancellation.

You may cancel your membership at any time. However, no refunds will be provided for partial membership periods.

3.2.4. Access and Benefits.

As a paid member, you will have access to exclusive features, content, or services as outlined in the membership plan.

3.2.5. Non-Transferable

Your membership is non-transferable, and you may not share your membership login credentials with others.

3.2.6. Usage Rights

Paid membership grants you a personal, non-exclusive, non-transferable license to use the services provided during the membership period.

3.2.7. Modification of Terms

We reserve the right to modify the membership terms, including fees and benefits, with reasonable notice provided to you.

3.2.8. Termination

We reserve the right to terminate your membership if you violate any terms of service or engage in abusive behavior towards other members or our staff.

Purchasing a paid membership, you acknowledge that you have read, understood, and agree to abide by these terms and conditions.

You can get more information regarding paid membership on the paid membership registration page, by continuing to register for paid membership you agree to our terms of use.

4. Intellectual Property.

The service and its original content, features, and functionality which includes but not limited to text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and softwares, are and will remain the exclusive property of Auqot LLC and or its services providers, contents providers and its licensors and its protectedby copyright laws.

Intellectual Property Disclaimer and Usage Restrictions:

4.1. Ownership of Intellectual Property.

All intellectual property rights related to our products or services, including but not limited to trademarks, copyrights, and patents, belong solely to Auqot LLC.

4.2. Restricted Usage.

You are granted a limited, non-exclusive, non-transferable license to use our products or services for your personal or internal business purposes only. You are expressly prohibited from reproducing, distributing, modifying, or creating derivative works based on our products or services without prior written consent from Auqot LLC.

4.3. No Resale or Transfer.

You may not resell, sublicense, lease, transfer, or assign your rights to access or use our products or services to any third party without our explicit written permission.

4.4. Prohibited Uses.

You agree not to use our products or services for any unlawful, harmful, or prohibited purpose, including but not limited to activities that violate intellectual property rights, infringe upon privacy rights, or engage in illegal activities.

4.5. Enforcement of Terms.

We reserve the right to enforce these usage restrictions and take legal action against any violations, including seeking damages and injunctive relief.

4.6. Disclaimer of Liability.

We disclaim any liability for damages, losses, or harm resulting from unauthorized use or misuse of our products or services in violation of these terms.

4.7. Modification of Terms.

We reserve the right to modify or update these usage restrictions at any time without prior notice. It is your responsibility to review and comply with the latest version of these terms.

Accessing or using our products or services, you acknowledge that you have read, understood, and agree to abide by the terms of this Intellectual Property Disclaimer and Usage Restrictions. Violation of these terms may result in termination of your access to our products or services and legal action.

5. Links to Other Web Sites

Our Service may contain links to third-party websites or services that are not owned or controlled by Auqot LLC.

Auqot LLC has no control over, and assumes no responsibility for the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that Auqot LLC shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such web sites or services.

We strongly advise you to read the terms and conditions and privacy policies of any third-party websites or services that you visit.

6. Termination

We may terminate or suspend your account immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach this Terms.

Upon termination, your right to use the service or services will immediately be ceased. If you wish to terminate your account, you may simply discontinue using the service.

All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

7. Disclaimer

Your use of the Service is at your sole risk. The service is provided on an “AS IS” and “AS AVAILABLE” basis. The Service is provided without warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement, or course of performance.

8. Governing Law

These terms shall be governed and interpreted in accordance with the laws of the jurisdiction where our company is legally present, without regard to its conflict of law principles. For subsidiaries operating in other jurisdictions, the laws of those respective jurisdictions shall apply as necessary to govern their activities under these terms.

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Service and supersede and replace any prior agreements we might have between us regarding the Service.

10. Payments and Orders.

10.1. Orders.

Once you place orders from us, you will be required to pay the order amount with various payment option that we offer.

We allow express checkout on our website where you do no need to create and account with us in this case we will collect less information from you, during checkout you could choose not to disclose any information other than information to fulfill the order. Kindly note you need to compleye your profile as necessary.

10.1.2. Successful Orders.

An order is successfully where we received payment and we have fully fulfilled and delivered your order to you.

10.1.3. Cancellation Of Orders

You may be able to cancel your order before and after payment only if we have not fully fulfilled and delivered your order to you. You agree that you would not be able to cancel any order after we delivered your order.

We would cancel any unpaid order after 24hours.

We reserve the right to cancel any order at any time.

10.2. Payment Policy.

We accept payments from all debit and credit cards with ease, and other bank wire, ACH and other regular bank transfer and mobile banking app payments.

Any available payment option will be visible to you during checkout.

We accept credit and debit cards Payments and other payments type, we do not expressly accept any other payments not specified in this payment terms, although we may accept other form of payments, but you’ll need to contact our payment team and specify the type of payment that suits you.

10.2.1. Credit and debit cards.

We accept almost all activated credit and debit cards from but not limited to top leading issuers like visa,mastercard,verve e.t.c.

10.2.2. Prepaid Debit Cards.

We accept payment from non reloadable prepaid debit cards, however prepaid are prom to frauds
Using prepaid card you agree that you may be subject to further authorization.

10.2.3. International Payments.

Although we accept payment from international customers but we may only accept international payment methods acceptable by our payment processor.

10.2.6. Third party payments.

We do not support third party payment, by continuing our services you agree that you will not make a third party payment to us. We reserve the right to reject any payment.

10.2.7. Payment Fees.

We do not charge customers or buyers any fees, however you maybe subjected to certain fees implemented by your bank.

10.2.8. Successful Payments.

After you input your payment details and click the payment icon, a successful order payment message will display, and we may send successful payment notice with receipt of your payment to your email address. Your payment is successful only when our payment processor notified us of your successful payment. Once your payment is successfully we will begin to process your order immediately, For certain situations that may arise by using our services, you agree that successful payment does not guarantee the order fulfilment from us.

10.2.9. Invoice Payments.

On your request, we may send invoices to you. Make sure the invoice is paid before 24 hours afterwards you receive the invoice, or the invoice will expire, and the order will be cancelled.

10.2.10. Declined Payments.

For numerous reasons, payments may fail or declined, payment may fail if a customer is trying to use an unacceptable payment method or customer has insufficient funds or incorrect card details  and / or any other reason not specified.
If payment failed or declined money would not be deducted from your account in case where you were debited but payment fails or declined, you should contact us, and we’ll forward your complaint to our payment processor. And if the charges are from us and your orders are not successful, we will refund the funds to you through your initial payment method

10.2.11. Fraudulent Transaction.

We do not support fraudulent transactions, and we do not in any way support fraud. Attempts to commit fraud through our services will be duly reported to appropriate law enforcement authorities.

10.2.12. Hold.

We reserve the right to manage the risks associated with providing you the Payment Services by placing restrictions on your access to your funds when deemed necessary, as described in further detail below.<br style="box-sizing: inherit;"

If we have reasons to believe payments made to us are fraudulent, we may instruct or payment processors to hold the payment until we investigate the funds source. After the investigations, we would refund the money to the initial source upon directives from law enforcement agencies.<br style="box-sizing: inherit;"

The terms described does not give any warranty to any payment made to us and no payment will be refund for fraudulent chargebacks and no refund will be issued to services or orders that is described as non refundable in refund sections of our terms regardless of the payment source.<br style="box-sizing: inherit;"

We could only refund funds from fraudulent only and only if we were able to discover the fraudulent transaction before the services or goods were being delivered to the customer. For more information on refund, see refund sections of these terms of use

10.2.13. Our Liability

If we have acted with reasonable precautions and/or in accordance with our legal obligations, we are not liable for any unauthorized, incorrectly, unexecuted, or delayed payment transactions when such issues were caused by abnormal and unforeseeable circumstances beyond our control.

10.2.14. Disclaimer

Payment made through our website goes directly to our payment processor, by using our services you agree that online payment has no warranty, therefore some payments may lost or fail and or decline, We will not be liable for any lost of funds or any damage electronically or physical or emotional and or any damage  arising in the process of using our services.

 

11. KYC & AML.

11.1. Anti-Money Laundering (AML) Requirements:

Auqot adheres strictly to Anti-Money Laundering (AML) regulations to prevent the illicit use of our platform for money laundering activities. Here’s an overview of our AML policy:

11.1.2. Identification and Verification:

Auqot requires all users engaging in financial transactions, such as payments for courses or digital products, to undergo identification and verification processes. This includes verifying the identity of individuals and entities involved in transactions.

11.1.3. Monitoring Transactions:

We monitor transactions conducted through our platform for any suspicious activity that may indicate money laundering or other financial crimes. This monitoring helps us promptly identify and report suspicious transactions to regulatory authorities as required by law.

11.1.4. Record Keeping:

Auqot maintains comprehensive records of transactions and user activities on our platform. These records are securely stored and made available for audit and regulatory purposes as mandated by AML regulations.

11.1.5. AML Training and Compliance:

Our team members undergo regular training on AML policies and procedures to ensure compliance with regulations. We continually update our practices to align with evolving AML laws and industry standards.

11.1.6. Reporting Obligations:

Auqot is committed to cooperating fully with law enforcement and regulatory agencies in investigating and combating money laundering activities. We promptly report any suspicious transactions or activities to the relevant authorities.

11.2. Know Your Customer (KYC) Requirements:

Auqot implements Know Your Customer (KYC) procedures to verify the identity of users and assess the risk associated with their activities on our platform. Here’s how our KYC policy works:

11.2.1. Identity Verification:

Users registering on Auqot are required to provide but not limited to valid identification documents, such as valid government-issued IDs or passports. This information is verified to confirm the user’s identity.

11.2.2. Address Verification:

In addition to identity verification, Auqot may require users to provide but not limited to proof of address, such as utility bills or bank statements, to verify their residential or business address.

11.2.3. Risk Assessment:

We conduct risk assessments based on the information provided during the KYC process. This helps us categorize users according to their risk profiles and apply appropriate risk management measures.

11.2.4. Ongoing Monitoring:

Auqot continuously monitors user activities on our platform to detect any changes in behavior or transactions that may indicate increased risk. This ongoing monitoring ensures proactive risk management and compliance with regulatory requirements.

11.2.5. Compliance Oversight:

Our KYC procedures are designed to comply with regulatory requirements and industry best practices. We regularly review and update our KYC policies to reflect changes in regulations and mitigate emerging risks.

implementing robust AML and KYC measures, Auqot aims to maintain a secure and trustworthy environment for all users while adhering to legal and regulatory standards. These measures not only protect our platform from illicit activities but also uphold the integrity of financial transactions and user interactions on Auqot

DISCLAIMER.

We reserved the right to implement a change to our aml/kyc requirements for any reason at any time with or without prior notice to you.

12. Refund and Returns Policy.

12.1. Payment made to us.

Payment made directly to us for our services, such as but not limited to paid membership, other subscriptions and payments are not expressly refundable. In other words, in the highly not refundable, most of our orders are fulfilled almost instantly. You agree that you may not get full or any refund on any payments made to us.

12.2. For other payments e.g courses, products.

Consider our platform as a market place, a market place is a space where multiple companies and entrepreneurs showcase their products for sale or for free. We tried as much as we could to make sure all contents are upto industry standards, yet we acknowledge that a content might not be what you are looking for, In such cases we want to employ you to be ever careful in selecting contents by going through the outlines and terms and requirements e.t.c of any contents you might be interested in, doing so will keep you well informed in advance what is included in the content.

In any instance where you wish to request a refund, you must always contact us directly. Our refund and returns policy lasts 24 hours. If 24 hours has passed since your purchase, we can’t offer you a full refund or exchange. You agree that you will contact us directly for any refund claim, if you file a dispute then we will have to go through the dispute process with you and we would not be able to refund you directly incase you qualify for a refund, filing a dispute when you might qualify for a refund will make your refund time delayed.

12.5. Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at support@auqot.com.

12.6. Paid Membership.

Paid membership payments are non refundable.

12.7. Order Cancelled

You can expressly get partial refund for payment only for orders that we have not fulfilled and delivered. You will be liable for any fees incurred for this refund

12.8. Gifts.

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.

12.9. Shipping returns.

To return your product contact us.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

*Return fees

You will be liable for any fees incurred in the the process of returning funds to you.

*DISCLAIMER.

we reserve the right to approve or disapprove any request for refund.

 

13. Privacy Policy

Welcome Auqot. Your privacy is paramount to us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you engage with our Platform. Please read this policy carefully to understand our practices regarding your information and how we manage it.

 

Note that by continuing to use our services, you agreed and consents to the Privacy Policy.

 

13.1. Information We Collect:

We collect various types of information when you interact with our Platform.

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information (“Personal Information”).

13.1.1. Personal Information:

When you register as a creator, coach, instructor,  tutor, sellers, student, learners or buyer, or purchase a product as a customer, we may collect personal details such as but not limited to your name, email address, phone number, billing address, and payment information. This information is essential for managing accounts, processing transactions, and facilitating communication and for fulfilling regulation requirements.

13.1.2. Content Information:

Creators and coaches upload course materials, including videos, documents, quizzes, and more. This content is securely stored on our servers and may contain intellectual property belonging to our users.

13.1.3. Usage Data:

We automatically gather information about your interactions with the Platform, such as IP address, browser type, pages visited, access times, and referring URLs. This helps us analyze trends, administer the Platform, improve services, secure users and enhance user experiences.

13.1.4.. Cookies and Tracking Technologies:

We use cookies and similar technologies to improve user experience, analyze trends, administer the website, track user movements, and gather demographic information. You can manage cookie preferences through your browser settings, but disabling cookies may affect certain Platform functionalities.

13.1.5. How We Use Your Information

We utilize collected information for the following purposes:

 

13.2. Service Provision and Improvement:

To operate, maintain, and enhance our Platform, including personalized experiences, customer support, and technical assistance.

13.2.1. Communications:

To communicate with you regarding account-related matters, updates, security alerts, administrative messages, and promotional offers.

13.2.2. Personalization:

To customize content and recommendations based on your preferences and usage patterns.

13.2.3. Transaction Processing:

To process transactions and payments, including purchases of courses and subscriptions.

13.2.4. Analytics and Research:

To analyze usage trends, assess the effectiveness of marketing efforts, and conduct research and development for new features.

13.2.5. Legal Compliance:

To comply with legal obligations, resolve disputes, and enforce our agreements.

 

13.3. Sharing of Information

Subsequently we may share your information with third parties. These third parties have access to your personal Information only to perform necessary tasks on our behalf and are obligated not to disclose or use it for any other purpose.

We may share your information in the following circumstances:

13.3.1. With Creators and Coaches:

Sharing information such as course enrollment data, progress metrics, and user feedback to facilitate course delivery and improve content quality.

13.3.2. With Service Providers:

Engaging third-party providers for Platform functionality, including but not limited to hosting, payment processing, security, verification, analytics, and marketing services.

13.3.3. Corporate Affiliates and Partners:

Sharing information with affiliates and partners for marketing and advertising purposes, ensuring compliance with this Privacy Policy.

13.3.4. Legal Requirements:

Disclosing information as required by law or in good faith belief that such action is necessary to comply with legal obligations, protect our rights, prevent fraud, or ensure user safety.

 

13.4. Data Security:

We employ rigorous measures to safeguard your information against unauthorized access, disclosure, alteration, or destruction.

However, no method of transmission over the internet or electronic storage is entirely secure, and we cannot guarantee absolute security.

 

13.5. Your Choices and Rights

13.5.1. Access and Control:

You have the right to access, correct, update, or delete your personal information. Manage account settings and preferences through your account dashboard.

13.5.2. Marketing Communications:

Opt-out of promotional emails by following unsubscribe instructions in the emails. Non-promotional messages related to account and transactions may still be sent.

13.5.3. Cookies and Tracking Technologies:

Control cookies and tracking technologies through browser settings and other tools. Disabling cookies may impact Platform functionality.

 

13.6. Data Retention

We retain your information only as long as necessary to fulfill purposes outlined in this Privacy Policy or as required by law. Securely delete or anonymize data when no longer needed.

 

13.7. Children’s Privacy

Our Platform terms and policies only applies to adults and people who are sane and aware of their actions.

Hense it is not intended for children under 18, and with a clause: specified minor base on various jurisdictions. Therefore we do not knowingly collect personal information from children under 18(‘minor’,’children’) without parental consent. If such information is inadvertently collected, steps will be taken promptly to delete it.

 

13.8. Links To Other Sites

Our website may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visited.

We have no control over, and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

You are advised to always read and understand Privacy Policies and Terms of any website you visited.

 

13.9. Changes to This Privacy Policy

This Privacy Policy may be updated periodically to reflect changes in practices and legal requirements. Material changes will be notified by posting updates on the Platform. Continued use after revisions constitutes acceptance of the revised terms.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

 

14. Copyright Policy

Overview:

Copyright protection is crucial for safeguarding the rights of creators over their original works. At Auqot, we prioritize intellectual property rights and maintain stringent policies to protect all content hosted on our platform. Here’s an in-depth overview:

14.1.1. Ownership of Content:

All content and materials accessible on Auqot, including text, graphics, logos, images, audio clips, and software, are the intellectual property of Auqot or its content suppliers.

14.1.2. Copyright Protection:

The content on Auqot is shielded by international copyright laws. This means that any unauthorized use, reproduction, distribution, display, or transmission of content from our platform is strictly prohibited unless expressly authorized by Auqot.

14.1.3. Compilation Copyright:

The compilation of all content on Auqot is exclusively owned by Auqot and is protected under copyright laws. This encompasses the organization and arrangement of content on our website.

14.1.4. User Responsibilities:

Users of Auqot must uphold copyright laws at all times. Any utilization of content from our platform must adhere to applicable copyright regulations, including obtaining necessary permissions or licenses from copyright holders.

14.1.5. Reporting Copyright Violations:

Auqot takes copyright infringement seriously. If you believe that your copyrighted work has been used inappropriately on our platform, please promptly contact us at [contact email]. Kindly provide detailed information regarding the alleged infringement so that we can take appropriate action.

 

14.2. Trademark Policy.

Overview.

Trademarks serve as distinctive identifiers (such as logos, symbols, or words) that distinguish the products or services of one entity from others. Protecting trademarks is essential to prevent consumer confusion about the origin of goods or services. Here’s how our Trademark Policy is applied at Auqot:

14.2.1. Ownership of Trademarks:

The trademarks, logos, service marks, and trade names (collectively referred to as “Trademarks”) displayed on Auqot belong to Auqot or its affiliates, unless otherwise specified.

14.2.2. Unauthorized Use:

Unauthorized use of Trademarks displayed on Auqot is strictly prohibited. This includes any usage that may cause confusion among consumers or imply endorsement or affiliation without prior written permission from Auqot or the relevant third-party owner.

14.2.3. Permission to Use:

Any use of Trademarks displayed on Auqot requires prior written consent from Auqot or the respective third-party owner of the Trademark. Permission may be granted subject to specific terms and conditions outlined in a formal agreement.

14.2.4. Enforcement:

Auqot actively monitors the use of its Trademarks and takes appropriate legal measures against unauthorized use or infringement. This proactive approach safeguards the integrity and value of our brands, ensuring consumers can trust the authenticity of products and services associated with our Trademarks.

14.2.5. Reporting Trademark Violations:

If you suspect that a Trademark displayed on Auqot is being misused in a manner that infringes upon your rights, please contact us immediately at [contact email]. Please provide comprehensive details regarding the alleged violation so that we can conduct a thorough investigation and take appropriate actions.

establishing clear Copyright and Trademark Policies, Auqot is dedicated to upholding the rights of content creators and Trademark owners. Our goal is to provide a secure and reliable platform where users can access, create, and share digital content and products with confidence, fostering an environment that promotes creativity, innovation, and respect for intellectual property rights.

 

No Assumption Disclaimer

Accessing or using Auqot’s services, website, or products, whether as a visitor, customer, or in any other capacity, you acknowledge and agree that you shall not presume any general understanding of our terms and conditions. In cases of misunderstanding, confusion, or the need for further clarification of our terms, you must contact us directly for clarification. You expressly agree not to assume the accuracy, completeness, or applicability of any terms stated herein, whether explicitly or implied. This disclaimer encompasses all aspects of our terms and conditions, including but not limited to warranties, limitations of liability, and dispute resolution provisions.

 

Changes

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days’ notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

If continuing to access or use our service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the service.

Contact Us

If you have any questions about these terms, please contact us.

📞 4062822835

📧 support@auqot.com